The full journey

From online quote to fitting day

What actually happens between typing in your postcode and watching new windows go in? This is the online quote to installation journey, stage by stage, so you know what to expect and there are no surprises along the way.

Stage one: your online quote

It starts with a couple of minutes online. You share your postcode and a few details, get matched with vetted local installers, and receive free, no-obligation quotes to compare. This is where you set your budget and decide who to talk to — all before anyone visits. When a quote looks right, you invite that installer to take things further with a home survey.

Stage two: the home survey

Next comes the survey. A surveyor measures every opening precisely, checks the condition of your existing frames and reveals, and confirms the exact windows, glass, colours and hardware you want. This is the point where your indicative online figure becomes a firm, fixed price you can order from. It is also your chance to ask any last questions face to face and make sure you are completely comfortable before committing.

Stage three: order and manufacture

Once you accept the quote, your windows are made to the surveyor’s exact measurements. Because each unit is bespoke, there is a lead time — often a few weeks — while they are manufactured to your specification. A good installer keeps you informed, confirms a fitting date, and explains any preparation you need to do, such as clearing sills and moving furniture away from the openings. It is also worth asking at this point whether you will need parking for a works van, how access to each room will be managed, and roughly how long each window is likely to take, so the day itself runs smoothly for everyone.

Stage four: fitting day

On the day, the fitters remove your old windows, install the new ones, seal and finish them, and tidy up as they go. A typical home can be completed in a day or two depending on how many windows are involved. Afterwards you should receive your paperwork, including the guarantee and any competent-person scheme certification that confirms the work meets building regulations. Keep these safe — they matter if you ever sell the property.

Planning ahead pays off, as in-home survey slots in many areas are booking up this month. As you prepare, you can get your double glazing quote and compare replacement quotes for every room to be sure your plan is sound.

← Back to the homepage